Shipping policy

Shipping

All orders are packed with care Chantal Leonhardt from her studio in South Australia.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order size. You can view the shipping price at checkout without processing payment. 

Delivery Times

  • Domestic (Australia): Estimated delivery times vary depending on your location. Please click here for local delivery estimates. 
  • International: Depending on where you are, deliveries can take anywhere from a few days to a few weeks. Please click here for international delivery estimates. 

International Tracking & Delivery Partners

Shipping: Available Worldwide 

We ship all parcels with Australia Post. Once your order reaches your country, it will be handed over to your local delivery service. You can use the same tracking number on your local carrier’s website for updates in your language and additional delivery details.

Customs & Import Duties

Customs duties, taxes, and import fees are the customer’s responsibility. We are legally required to declare the full value of your order and include an invoice for customs if required. If you have concerns about customs fees, we recommend checking with your local customs office before placing an order.

Currency & Conversion

  • Prices may be displayed in different currencies for your convenience, but transactions may be processed in Australian Dollars (AUD) at checkout. You will only ever be charged in your local currency at the most current conversion rate. 
  • If items are returned, refunds will be issued in AUD at the current exchange rate. Any differences due to currency fluctuations are beyond our control.